Privacy Policy
This is the official privacy policy of Oven Wizards Franchising Ltd in Gloucestershire.
Oven Wizards Franchising Limited Privacy Policy
At Oven Wizards Franchising Limited we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. Your continued use of this site signifies your assent to this Privacy Policy.
Who are we
Oven Wizards Franchising Limited operates a predominantly domestic oven cleaning business via a Franchise Model, offering services to customers through this website. Oven Wizards Franchises are independently owned and operated under licence from Oven Wizards Franchising Limited. Each one has their own webpage on this website.
Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or posts and messages via the social media platforms that we support, or by phone).
When you complete a "contact us", "request a callback" or "download your free Franchise pack" form online
When you contact us via this website, by completing a "contact us" form,"request a callback" or "download your free Franchise pack", we may need to use your personal details to deal with your enquiry. The details may include your name, address, landline telephone/mobile number, and/or email.
How long we keep your personal information
We use your personal information only to send you the information you have requested from our company and to provide the services you have requested. We will not keep your information for any longer than is necessary in the provision of our services. We are also required by law, under HMRC rules to hold records for customers for a period of 7 years to comply with tax regulations.
Why we collect your personal information -
- To provide you with a service that you may request from us or Oven Wizards Franchisees.
- To meet our legal obligations.
- To re-contact you about our services.
Who we share your personal information with - third parties
Your personal information is only used by Oven Wizards Franchising Limited, or Oven Wizards Franchisees, for the purpose(s) detailed above.
We share your personal information with select third party business partners where it is necessary to do so, for the purpose of providing the service you have enquired about.
We do not sell your personal information to any other third party, for any reason whatsoever.
How we keep your personal information secure
Oven Wizards Franchising Limited and Oven Wizards Franchisees are committed to keeping your personal information secure. All personal information collected via our website is stored in a secure area to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
Oven Wizards Franchising Limited and Oven Wizards Franchisees will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise of any changes to your information.
Where you have opted-in to receive news, we will use only relevant personal information to contact you.
News and promotional email marketing
Where you have selected to receive news and promotional email marketing, by ticking the appropriate box on our web forms we will use only relevant personal information to contact you.
We may communicate with you by email, post, phone, SMS text message and social media posts and messaging where you have provided consent at the time we collect your personal information.
Updating your preferences
If you do not wish to receive information by email from Oven Wizards Franchising Limited or its Franchisees, please use the unsubscribe feature on any promotional email received, e mail us quoting, 'please unsubscribe me' in the subject line, or use our ‘contact us’ form to request that your details are removed from our database. In this case, we will only retain your personal information, where our legal or regulatory obligations require us to do so.
Requesting a copy of your personal information
If you wish to request details of personal information held on systems and in hard copy, (Subject Access Request) stored by Oven Wizards Franchising or an Oven Wizards Franchisee, please contact us, or the appropriate Franchisee, directly.
If you wish to report a concern you can contact the Information Commissioner’s Office helpline on 0303 123 1113
Transferring personal information outside of the UK
Oven Wizards Franchising and Oven Wizards Franchisees do not expect to transfer data outside of the European Economic Area (EEA).
Data Controller
The data controller responsible for our website is Oven Wizards Franchising Limited. The data controllers responsible for each of our Franchisees webpages, is the name of the Franchisee featured on each page and Oven Wizards Franchising Limited, as Joint Controllers.
Links to third party websites
Our website, emails and social media pages may contain links to websites operated by third parties. Oven Wizards Franchising Limited and Oven Wizards Franchisees are not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.
Changes to our Privacy Notice and Policy
We review our privacy notice and policy from time to time and will display the current version on this webpage. Last updated May 2018.
Cookies Policy
Please see our Cookies Policy.
How to contact us
If you have any questions about how Oven Wizards is using your personal information, please Contact us:
Oven Wizards Franchising Limited
11 Dawes Close
Lechlade
Gloucestershire
GL7 3PR
Contact email address: info@ovenwizards.com
Registered in England & Wales number 7319998
VAT number: 995724757
Telephone: 01367 850162
Last updated: May 2018
Welcome to the DBS processor-only privacy policy
Introduction
DBS will be acting as the data processor of Oven Wizards Franchising Ltd. ("Client") in our capacity of host of this website, which is why this policy is present on this website at ovenwizards.com ("this website") (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy policy also applies to any personal data collected or received through means other than this website – for example via email, telephone or face-to-face contact.
Click here to read the remainder of the DBS processor-only privacy policy.