Dear Ray,
I would like to thank you for the excellent job of bringing our Rangemaster oven back to sparkly condition and making me look totally inadequate on 10th April.
As a lifelong sceptic and, not to put too finer point on it, exceptionally tight git, it is a job I have always done, not cherished admittedly, but I have got on with it simply to save a few bob.
After Wednesday I have no option but to thank you for drawing attention to the quite poor job I always completed when compared to the grand master of ovens.
The only drawback is that since Wednesday we have been living off takeaways in fear of making it dirty and spoiling the finish.
I must also apologies for Sarah failing to clean the oven before you arrived, it won’t happen next year!
Joking apart, top job, I will be recommending you to others.
Best wishes