Dear Ray
No one likes admitting to a dirty oven but the fact is most people probably have one.
Having gained enough courage to talk about it, I was given your details and promptly made contact. An appointment was made quickly and you arrived at the time agreed.
My perception was it would be a messy and smelly job which was far from reality as it turned out. You protected the floor and quietly and efficiently got on with the job. In fact with no smells and noise I had to pop into the kitchen to see if you were still there. When you had finished you tidied up and apart from an oven that looked like new, nobody would have noticed you were there.
Thankyou for a job that was well done and effective. I would certainly recommend your firm to others as well as use you again as part of a new cleaning regime for our restored oven.